Privacy Policy

How we collect, use and protect your information.

1. Introduction

Oxygenate Zhongguo Industry Limited ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use and protect your information when you use this website and place an order.

2. Information We Collect

When you place an order, create an account, or contact us, we may collect: your name, phone number, email address, delivery address, and order details (items purchased, amount, payment method).

3. How We Use Your Information

We use this information to process orders, arrange delivery, communicate with you about your order, and respond to your inquiries. We do not sell your personal information to third parties.

4. Cookies & Website Analytics

This website uses essential cookies to support cart and login functionality, and uses Matomo, a self-hosted analytics tool that does not share data with third-party advertising networks, to understand site usage and improve the customer experience.

5. Sharing of Information

We do not share your personal information with third parties except as necessary to fulfil your order (for example, delivery logistics) or as required by law.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information, though no method of transmission over the internet is completely secure.

7. Your Rights

You may contact us to access, correct, or request deletion of the personal information we hold about you, via our contact page.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page.

9. Contact

For any questions about this Privacy Policy, please use our contact page.